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Looking for medical care in the Hamilton area?
There are many services available in our community.

Make a selection below to find out
what options are available to you.

What are you looking for?

There are many different healthcare services available in our community where a doctor is on staff to help you.

Select what you’re looking for from the list below for a recommendation on what type of service is the best option for you.

REMEMBER: If you think you’re having a medical emergency, call 9-1-1 right away.

I am looking for:

What to do if I think I have COVID-19.

Review this guide on symptoms and next steps.

If you are at high-risk of severe illness due to a COVID-19 infection and experiencing one or more symptoms, get tested immediately. You may be eligible for antiviral therapy, which can treat symptoms and keep you out of hospital. Take a Rapid Antigen Test right away and call your family doctor to determine next steps. No family doctor? Book a test at an assessment centre.

Please note that COVID-19 testing is being prioritized to help protect those at greatest risk of severe illness and death, and those living and working in highest risk settings. Emergency departments and urgent care centres will not administer COVID-19 tests upon request.

Medical care for COVID-19 symptoms.

Those at high-risk of severe illness due to a COVID-19 infection should get tested immediately. Antiviral therapy may be available to treat symptoms and keep these individuals out of hospital. Take a Rapid Antigen Test right away and call your family doctor to determine next steps. No family doctor? Book a test at an assessment centre.

Adults and children who are otherwise healthy, should stay home and self-isolate if experiencing any COVID-19 symptoms. Get more information on symptoms and isolating.

You can review the following additional resources:

If you don’t have a family doctor, other options include:

The COVID Care Clinic is located at St. Joseph’s Healthcare Hamilton’s Charlton Campus (near the Emergency Department entrance), 50 Charlton Avenue East, Hamilton. The clinic provides outpatient therapies for high-risk COVID+ patients through referrals from their healthcare provider. You may also receive a referral through an assessment centre or the virtual emergency department.

In all emergency situations, go to the nearest emergency department or call 9-1-1.

Adults and children who are otherwise healthy but feel they need care for flu, COVID or cold symptoms listed below can book an appointment at the Flu, COVID & Cold Clinic.

Symptoms include:

  • Fever
  • Cough
  • Sore throat
  • Runny or stuffy nose
  • Chills
  • Nausea, vomiting or diarrhea
  • Loss of taste or smell
  • Headache
  • Muscle aches

If you do not need care, you should stay home and self-isolate.

Next steps after rapid antigen testing.

It is highly likely that a person with a positive rapid antigen test has COVID-19, so the individual is required to self-isolate. See Guidance on Rapid Antigen Test.

Support in managing the flu.

A lot of people aren’t sure what to do when they think they’re coming down with the flu. The answer might surprise you.

In adults who are otherwise healthy, the best thing to do if you’re feeling unwell is to rest, stay hydrated and stay home from work. Generally, healthy adults don’t need to see a doctor for the flu unless they are having difficulty breathing or trouble functioning. If you are having substantial difficulty breathing, visit the emergency department.

Generally, healthy kids who are showing flu symptoms don’t need to see a doctor. They should rest, drink lots of fluids and stay home from school if they feel unwell. If your child is very unwell and/or has the following symptoms, they should see a doctor:

-trouble breathing
-they can’t keep liquids down and are vomiting (reduced appetite is okay, but if they’re not drinking, seek help)

If you are experiencing flu, cold or COVID symptoms listed below and feel you need care, you can book an appointment to see a doctor at the Flu, COVID & Cold Clinic. Consider going to the clinic if:

  • Your symptoms are not improving after a few days, despite using common over-the-counter medications as indicated on the label, such as ibuprofen (Advil), acetaminophen (Tylenol), nasal rinses and cold/flu medications
  • You are particularly worried about any of your symptoms

Remember: cold and flu symptoms may last 1-2 weeks and can fluctuate during that time. Symptoms include:

  • Fever
  • Cough
  • Sore throat
  • Runny or stuffy nose
  • Chills
  • Nausea, vomiting or diarrhea
  • Loss of taste or smell
  • Headache
  • Muscle aches

Learn more about the flu.

Medical care for a minor illness.

Such as: a cold, flu, earache, sore throat, migraine, low-grade fever, mild-rash

Call your family doctor. Many doctor’s offices offer weekend and evening clinics. Most leave same-day booking space for these types of minor illnesses. Some family doctors also offer virtual visits.

If you are experiencing flu, COVID or cold symptoms, you can book an appointment at the Flu, COVID & Cold Clinic. Consider going to the clinic if:

  • Your symptoms are not improving after a few days, despite using common over-the-counter medications as indicated on the label, such as ibuprofen (Advil), acetaminophen (Tylenol), nasal rinses and cold/flu medications
  • You are particularly worried about any of your symptoms

Remember: cold and flu symptoms may last 1-2 weeks and can fluctuate during that time.

If you don’t have a family doctor, an urgent care centre might be the most appropriate and quickest option for you.

Hamilton has two urgent care centres which are open 365 days a year. They are:

Main Street West Urgent Care (Hamilton Health Sciences)
690 Main Street West Hamilton, ON
Reopens March 24 with modified hours of 12:00pm – 7:00pm, 7 days a week

Urgent Care – King Campus (St. Joseph’s Healthcare Hamilton)
2757 King Street East Hamilton, ON
Hours: 8:00am-10:00pm, 7 days a week

Three things you might not know about urgent care centres:

  1. You’ll see an emergency department-trained doctor.
  2. You’ll probably wait for less time than in an ER (based on average wait times).
  3. Your care team has access to services like X-ray, ultrasound (for certain conditions), and laboratory services (located off-site).

Medical care for a minor injury.

Such as: a sprain, back pain, minor cut or burn, minor broken bone (finger, toe, wrist, ankle), or a minor eye injury

Call your family doctor. Many doctor’s offices offer weekend and evening clinics. Most leave same-day booking space for these types of minor injuries.

If you don’t have a family doctor, an urgent care centre might be the most appropriate and quickest option for you.

Hamilton has two urgent care centres which are open 365 days a year. They are:

Main Street West Urgent Care (Hamilton Health Sciences)
690 Main Street West Hamilton, ON
Reopens March 24 with modified hours of 12:00pm – 7:00pm, 7 days a week

Urgent Care – King Campus (St. Joseph’s Healthcare Hamilton)
2757 King Street East Hamilton, ON
Hours: 8:00am-10:00pm, 7 days a week

Three things you might not know about urgent care:

  • You’ll see an emergency department-trained doctor.
  • You’ll probably wait for less time than in an ER (based on average wait times).
  • Your care team has access to services like X-ray, ultrasound (for certain conditions), and laboratory services (located off-site).

Support in managing a chronic illness.

Such as: diabetes, high blood pressure, chronic obstructive pulmonary disease (COPD)

Your family doctor can support you in managing chronic health issues. Many practices offer weekend and evening clinics and 24-hour on call services. Some family doctors also offer virtual visits.

If you do not have a family doctor, search a list of doctors in the Hamilton area who are accepting new patients.

A family doctor is an important resource for all people. They offer a wide range of supports for all ages, including:

  • Regular health check-ups and screening for certain types of illnesses.
  • Vaccinations and immunizations against diseases in children and adults, such as measles, tetanus, shingles, and influenza.
  • Treatment for common illnesses, such as strep throat, sinus infections, warts, and minor rashes.
  • If you need specialized care, your doctor can make a referral to a specialist for further testing and/or treatment.

A prescription for medication.

If you need to renew a prescription or have a medical issue that you think requires a prescription, call your family doctor. If you do not have a family doctor, search a list of doctors in the Hamilton area who are accepting new patients.

A family doctor is an important resource for everyone. They offer a wide range of supports for all ages, including:

  • Regular health check-ups and screening for certain types of illnesses.
  • Vaccinations and immunizations against diseases in children and adults, such as measles, tetanus, shingles, and influenza.
  • Treatment for common illnesses, such as strep throat, sinus infections, warts, and minor rashes.
  • If you need specialized care, your doctor can make a referral to a specialist for further testing and/or treatment.

Medical care for a non-urgent health concern.

If you’re due for a health review or have a non-urgent health concern, make an appointment with your family doctor.

If you do not have a family doctor, search a list of doctors in the Hamilton area who are accepting new patients.

If you’re looking for cancer screening services, such as screening for breast, colorectal or prostate cancer, visit hnhbscreenforlife.ca.

Support or medical care for a mental health issue.

REMEMBER: If you think you’re having a medical emergency, call 9-1-1 right away.

For timely support or care for a mental health concern, you have several options:

  • Call the 24-hour Crisis Outreach and Support Team (COAST) at 905.972.8338 or online at coasthamilton.ca
  • Call the 24-hour Salvation Army Crisis Line at 1.855.294.HOPE.
  • Call your family doctor.
  • Go to your nearest hospital Emergency Department.
    • FOR ADULTS: St. Joseph’s Healthcare Hamilton has emergency psychiatry services at 50 Charlton Avenue East, Hamilton
    • FOR KIDS (17 and under): McMaster Children’s Hospital emergency department, 1200 Main St. West, Hamilton

A Long-Term Care home.

The Ontario government has launched Long-Term Care Homefinder, a website and search tool. This site provides a central catalogue of Ontario long-term care homes, and other resources to help people make an informed choice when considering long-term care.

A family doctor.

If you do not have a family doctor, search a list of doctors in the Hamilton area who are accepting new patients.

I’m experiencing other symptoms not listed above.

REMEMBER: If you think you’re having a medical emergency, call 9-1-1 right away.

If your symptoms are not urgent, call your family doctor.

Emergency wait times.

Find out the average wait time to see a doctor at Emergency Departments and Urgent Care Centres across Hamilton at www.hamiltonemergencywaittimes.ca. Due to rapidly changing demands and the need to see the sickest patients first, your own wait time may be more or less than the time displayed.

Did you know?

Typically, you’ll wait for less time at an Urgent Care Centre than at an emergency department.

Hamilton’s urgent care centres are staffed by the same emergency-trained doctors as our emergency departments.

In most cases, the best way to treat the flu is with rest and fluids at home.

The flu can’t be treated with antibiotics.

An urgent care centre can treat minor broken bones.

Flu Myth

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